Shipping policy
Order processing
Orders are processed within 1-2 business days of being placed. You'll receive a confirmation email once your order ships, along with tracking information.
Shipping times
Because our products are shipped from our fulfillment partner's network of warehouses, delivery typically takes 7-15 business days depending on your location, after processing. Remote areas may take longer.
Shipping rates
Shipping costs are calculated at checkout based on your delivery address and the items in your order.
International orders
We currently ship to the UK, EU, and a range of other international destinations. Orders shipped outside the UK may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.
Order tracking
Once your order ships, you'll receive a tracking link by email so you can follow its progress.
Lost or delayed packages
If your order hasn't arrived within the expected delivery window, please contact us at s7mb472pzw@privaterelay.appleid.com and we'll help track it down.
Questions
If you have any questions about shipping, reach out to us at s7mb472pzw@privaterelay.appleid.com.